PRICE: The world’s lowest interline discounts, with NO BOOKING FEES, plus friends & family discounts and a wide variety of international and exclusively negotiated fares. It all adds up to the best value around!
TRUST: We don’t need to advertise because our clients trust us and they prove it by coming back to book, time and time again - and they bring their friends & colleagues. In fact, our customer retention rate is over 95%, far higher than our competitors.
REPUTATION: The vast majority of KVI’s business comes from referrals. Without any paid advertising (keeping our prices low), we have become one of the largest and most respected brands in the interline business, thanks almost entirely to the word of mouth of our highly valued customers.
PRESTIGE: People in the know book with KVI - including the President and CEO of IATA (International Air Transport Association) - the global trade organization that overseas and regulates all of the world’s airlines.
LUXURY TRAVEL: Many of our personal Travel Professionals are uniquely experienced and equipped to provide you with unparalleled service on luxury brand vacations. With exclusive contracts to provide interline and specially discounted promotional prices on such products as Intercontinental Hotels and Orion Expeditions, not to mention semi-exclusive contracts with luxury cruise providers like Silversea, Regent, Seabourn, Paul Gauguin, and many others, KVI is your clear choice for booking luxury travel.
AMERICAN, AND GLOBAL: The majority of KVI’s customers and Travel Professionals are American. We have Travel Professionals based in a variety of major US cities including Atlanta, Austin, Boston, Cincinnati, Cleveland, Denver, Houston, Los Angeles, Miami, New York, Orlando, Phoenix, San Francisco, Seattle and Washington DC. Overall, more than 95% of the money spent through KVI stays in the United States and supports American companies, the American economy and the American people. KVI is very proud of this fact. At the same time, KVI is proud to be a global company with a head office in Canada. We are in fact the largest international-based interline agency in the world, serving clients in dozens of countries around the globe. Internationally, we have agents based in Barcelona, Calgary, Dubai, Halifax, London, Montreal, Oslo, Sao Paulo, Sydney, Vienna, Vancouver and beautiful Kelowna, British Columbia, home of KVI’s world headquarters.
SECURITY: KVI is one of the few interline agencies to have direct interline contracts with every major cruise line. Many of our competitors don’t have their own interline contracts and have to book through third party companies, leaving their clients’ bookings at risk.
STABILITY: Despite all the travel industry turmoil and weak economies in recent years, (not to mention paying top dollar to employ the best agents in the business), KVI has never had to charge a service fee and we have never operated in the red, ever.In fact we are flourishing, because we operate with a philosophy of simplicity, efficiency, honesty, and respect for our team and our clients.
INDUSTRY LEADERSHIP: At the forefront of the travel community, KVI is one of the most actively involved travel agencies in the entire travel industry, interline or otherwise. Our CEO currently sits on the Advisory Councils of three of the most influential organizations in the Travel Industry:
- Vacation.com - the world’s largest consortium of travel agencies
- Consumer Protection BC - the government-run organization that protects travel industry consumers
- ACTA (Association of Canadian Travel Agencies) which works hand in hand with similar associations in the USA and other countries to advocate for both travel agents and their customers
CHOICE: KVI Travel provides you with a live person when you want one and a full service website when you don’t.
ENVIRONMENTALLY FRIENDLY: KVI is a paperless company, dedicated to preserving our forests and to reducing and recycling waste. We promote ecologically friendly tourism and travel suppliers who make real efforts to reduce their carbon footprint.
FULLY LICENSED/ACCREDITED: KVI customers can rest easy knowing that KVI is a longstanding licensee in good standing with all relevant agencies including municipal, provincial, state & federal governments as well as industry regulators such as IATA, CLIA and ACTA. We are also the only interline agency to be certified to use the .travel web domain - a process that requires a company to demonstrate long term compliance to strict standards within the travel industry.
COMMITTED: The CEO’s personal cell phone number is on the KVI website in case of an emergency contact us here. No other significant player in this business will go this far to make sure you are completely looked after.
BLOG: KVI Travel Professionals all contribute to our blog, kvitravel.blogspot.com, which features honest, first hand reviews of our personal travel experiences.
WE’RE LISTENING: Tell us how we can serve you better and we will do our best to put your ideas into practice. Send your input to [email protected].